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Terms & Conditions

All orders and purchases made through this website are subject to the Online Shopping Terms and Conditions mention below. These Online Shopping Terms and Conditions may change from time to time without prior notice, at our discretion.
This website is owned and operated by "Rojeko Dot Com Pvt. Ltd. All orders and purchases made through the facilities of this website shall be subject to these Online Shopping Terms and Conditions.
Rojeko.com may correct errors or inaccuracies and change or update information on this website at any time without notice, including in respect of prices and availability of items. All prices listed on this website are in Neplease Rupee and US dollars and all charges will be processed in area and country basic.
Rojeko.com will use commercially reasonable efforts to deliver items as quickly as possible and within any time periods indicated; however, Rojeko.com will not be responsible for any delays in delivery which are beyond its control. If goods are not available or there is a delay in delivery, Rojeko.com will notify its customers as soon as possible.

Security

Esewa, Paypal, Credit card payments are secured using 256-bit SSL encryption. This ensures all credit card details you send to us via the internet will be encrypted so fully safe and secure shopping.

Refunds

Defective items will be replaced. Rojeko.com will not process Refunds for incorrect purchase or change of mind. All Refund requests need to be made in writing to support@rojeko.com within 3 days of purchase.

Delivery Policy

For Pay cash on delivery, we only delivered within Kathmandu Lalitpur and Bhaktapur nearer area and for cash buy, we have delivered main cities within Nepal via third party courier. Delivery address and cancelled order cannot be changed once orders has been Delivered or on the way.
If the delivery is to your home address, it is best to ensure someone is home to receive the goods. If not, we recommend using an alternative, like your work address for delivery. If you are not home at the time of delivery additional delivery charges may apply.
Delivery time may vary depending on your location, It takes 1 to 7 days for delivery. Delivery charges are determined by packing size, weight and delivery location.

Customer Satisfaction

Customer satisfaction is our main goal. We stand behind the quality of products and will make things right if you are not satisfied with your purchase. We believe that we can work together with our customers to make every purchase a positive experience.

Privacy

Every Customer's personal information is confidential. We do not rent, sell, barter or trade email addresses. When you place an order with us, we collect your name, address, telephone number, credit card information and your email address. We use this information to fulfill your order and to communicate with you about your order and product. We use Secure Sockets Layer (SSL) to encrypt your login information, credit card details and other related information for safe and secure shopping.

For error posting

Any errror because of uploading of the product , its price, model name, specification, colors, warranty are not subject to claim. They are immideitely try to correct by administration. Plaeas help us to submit the errors which you find is highly appriciate.


If any question and suggestion to the company. feel free and contact to us. Thanks

Contact us

Rojeko Dot Com Pvt. Ltd.

New Baneshwor, Bijuli Bazar
Kathmandu
www. rojeko.com
info@rojeko.com
+977-14782388
9818338210
     
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Market Price NRs. 2500